In today’s world where almost all industries are crowded and competitive, a business without a delivery platform is at a large disadvantage. Whether your organisation is an e-commerce retailer, food and drinks seller, or delivery-oriented business, having a platform that can deliver your goods and services to your customers efficiently is essential in the digital society. Delivery platforms for companies providing on-demand delivery, dispatch delivery, courier logistics, and other types of delivery services are among the most in-demand platforms nowadays. As the market trends shift and consumer expectations continue to rise, delivery-oriented businesses are challenged now more than ever to level up their service platforms to stay relevant in their industries. NowGo disrupts the underserved route automation software market to not only enable businesses to survive in their specific niches but ultimately redefine their industry at scale with smart technology.
Investing in a digital platform for your business, however, involves more than just making your goods easily accessible to your customers. You also need to make sure that it can provide you with efficient delivery management to streamline your operations and set your business up for growth in the future. Before deciding to get an app for deliveries or a retail delivery software – or any delivery software for that matter – for your company, it pays to know what a delivery platform is exactly, beforehand.
What are the benefits of using a delivery platform?
Delivery companies can benefit from getting their own delivery platform in many ways, aside from simply staying competitive in their respective industries. These are the advantages you can expect when you get an efficient platform for your deliveries:
Streamlined performance tracking
The platform can store valuable information that your team will find useful in providing after-sales support to your customers. You can also improve employee performance as you gain visibility on all jobs involved in the process. With NowGo, you can identify both under and top performers in your fleet to deploy the right training or reward for them. Critical data is also stored in the system, even during the offline mode, to provide you with useful business insights to optimise your process.
Reduced delivery times and costs
Because your products are readily accessible by your consumers via the platform, they can book an order anytime, plus your team can accommodate the orders quickly as most of the processes will be automated. NowGo can significantly help you cut down delivery times and costs with the intuitive interface that enhances driver experience and allows them to deliver up to 23% more.
Enhanced customer experience
The best delivery app should enable your customer to track their orders, which can help with ensuring their satisfaction. The tracking function that a delivery platform can offer can help you lower support costs while building a positive brand reputation at the same time.
Enhanced employee experience
The NowGo app is designed to be easy for drivers to use. This enhances their overall workflow and improves efficiency so they can get more done and earn more. Your support teams will get fewer queries about where their parcels are as they have greater insight into where their parcel is in the last mile of their parcel’s journey.
How to set up a delivery platform?
To provide both your team and customers with an efficient delivery platform, choose to operate with partners who have the expertise and experience to provide you with a robust retail delivery software or software app that is well-suited to your business infrastructure. The Premonition team, for example, is composed of professionals who are not just technologists but true experts in the field and have run logistics businesses first-hand. We have the resources, equipment, expertise, and experience to provide you with a secured configurable delivery platform that supports all your operational needs to help you achieve your business goals.
NowGo is making its way to becoming Australia’s top-choice route optimisation software provider for delivery-oriented businesses. What sets us apart from the rest is our application of proprietary algorithms or ‘elastic constraints’ that enable us to automatically dispatch and optimise in real time with a prioritisation function to make agile decisions for you based on the value of customers, products, and many other factors – all without affecting the key objectives. Predictive services such as advanced geocoding, dynamic ETA calculation, and network modelling are also adopted by the app to reduce the vulnerability of your business to factors that inhibit a smooth delivery operation.
We also empower delivery companies like yours by providing white-label solutions for delivery tracking. We can customise the tracking system with logos, colours, and features that match your brand’s or your customers’ image. Your customers/retailers can also choose the volume of notifications their customers receive as we can customise notifications for them.
Finally, NowGo can help you boost productivity and profitability by automating the first and last miles of delivery to resolve up to 50% of the costs and complexities that exist in these phases.
Integrating the NowGo app into your existing system is a seamless process. Take your business to new heights now with the innovative smart technology delivery platform that Premonition designed for you!
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