Optimise your delivery logistics process by streamlining your delivery tracking system. Tracking is one of the most important functions of any delivery process. If you are a delivery-oriented business, real-time tracking will allow you to make strategic decisions for your organisation that may help your business to grow. For retailers, delivery software with tracking makes sure you don’t lose your products during shipment. Meanwhile, courier logistics companies – especially those handling valuable documents – need to make sure the parcels arrive on time and in a safe condition. NowGo by Premonition is configurable to suit all types of businesses that involve deliveries. It provides an advanced delivery tracking service to both businesses and their customers through end-to-end technology solutions.
With the level of digitalisation that the world is currently at, customers expect no less than a near-perfect experience when shopping online or availing of on-demand delivery services. Without an efficient tracker system, you can’t provide your customers with precise information regarding the whereabouts of their goods. Not only that but your organisation will continue to operate at poor productivity levels where resources are not maximised. Any growth-minded business that aims to remain competitive in their industry should aim for a streamlined delivery tracking system.
What is a delivery tracking system?
Any process that is involved in obtaining valuable tracking information on moveable business assets, as well as the goods being transported, is included in a delivery tracking system. As its name suggests, the primary purpose of this system is to track the flow of the delivery process as the packages are being transported from one point to another until it reaches the end customer. Effective tracking of delivery begins the moment an order is confirmed and entered into the system. The tracking of the parcel should not end until proof of delivery is obtained and logged into the system.
The NowGo interface features different innovative tools that businesses can use to track their deliveries efficiently. Maps with moving icons and insights on data such as driver efficiencies, vehicle efficiencies, traffic, and volume forecasts are provided to delivery managers for them to make optimal changes on the delivery routes and consignment information. Meanwhile, drivers are provided with automated optimal route calculation – which fleet managers also have visibility over – to stay on track and complete deliveries faster. The electronic proof of delivery feature of the app also makes it easier for drivers to mark delivered as complete.
What are the benefits of using a delivery tracking system?
An online delivery tracker platform is one of the best investments a business can make to improve its delivery tracking system because of the following advantages:
Ensured safety of goods and assets
Movable business assets, such as delivery vehicles and personnel, are not as easy to track as stationary equipment and other immovable assets. Using GPS and other online tracking strategies for courier tracking and shipment tracking, businesses can make sure no parcels or vehicles are lost, and drivers stay safe during deliveries. NowGo uses advanced geocoding and proprietary machine learning models to geocode descriptive addresses that enable faster and more accurate deliveries.
Streamlined delivery operations
With an adept delivery tracking system supporting a business, organisations can make strategic decisions that will benefit their entire delivery management process. For example, managers can deploy the optimal driver for a delivery assignment – based on factors like proximity and availability – for the most cost-effective outcome. NowGo enables real-time route optimisation as managers are provided with maximum visibility over their fleets through advanced tracking technology.
Improved customer experience
Customers are no longer content with waiting for their orders to arrive at home. They expect premium services such as track parcel, track items, or check parcel services when ordering from a domestic store or international import. Customers are more satisfied with a service when they can monitor the goods from the verification stage until it arrives at their door. NowGo eliminates costly second and third delivery attempts by sending customers SMS and email notifications when their orders have been picked up from the supplier, are out for delivery, and are still in queue for the next delivery. Customers can also track their parcels at any point of the delivery process to lower support costs incurred by a high volume of customer support calls and emails asking where their parcels are.